Terms & Conditions

User Agreement:
By accessing and using our online marketplace for buying and selling home-cooked meals, you agree to comply with these terms and conditions. If you do not agree with any part of these terms, please refrain from using our platform.

Account Registration:
Users must create an account to buy or sell on our platform and must provide accurate and up-to-date information during the registration process. You are responsible for maintaining the confidentiality of your account information and agree to notify us immediately of any unauthorized use.

Listing Guidelines:
Cooks must accurately represent their home-cooked meals, providing clear descriptions and disclosing any allergens or potential risks. Misrepresentation may result in account suspension.

Pricing and Payment:
Cooks set their own prices for home-cooked meals and are subject to 5% transaction fees, clearly outlined during the listing process. Payment processing is handled securely through our platform and payouts are processed promptly, but delays may occur due to external factors.

Cancellation and Refunds:
Buyers may cancel orders within a specified timeframe, as outlined in the platform's policies. Refund eligibility is subject to the cook's cancellation policy. Cooks are responsible for clearly communicating their cancellation and refund terms.

Order Fulfilment:
Cooks are responsible for timely and accurate fulfilment of orders. Users are encouraged to provide feedback on their experience with the home-cooked food.

Reviews and Feedback:
Users are encouraged to leave honest and constructive reviews. Inappropriate or false feedback may result in account suspension. Feedback should focus on the transaction experience and the quality of the home-cooked meals.

Platform Changes:
We reserve the right to modify or discontinue any aspect of the platform at any time. Users will be notified of significant changes to the terms and conditions.

Liability Limitation:
Our platform is not liable for any direct, indirect, or consequential damages arising from the use of our services. Users engage at their own risk.

Termination:
We reserve the right to suspend or terminate user accounts for violations of these terms and conditions or for any other reason deemed appropriate by the platform.

By continuing to use our online marketplace, you acknowledge that you have read, understood, and agreed to these terms and conditions.

Skaftin

Our goal is to build communities through food.
Order delicious home-cooked meals in your neighbourhood.

Useful Links